Refund policy
RETURN & REFUND POLICY
At Drezzor, we want you to feel confident in every purchase. If you are not completely satisfied with your skirt, we offer a simple and transparent return process.
Return Eligibility
- Returns are accepted within 30 days from the date your order is delivered.
- Items must be unused, unworn, unwashed, and in their original condition.
- All original tags and packaging must be intact.
- For hygiene and quality reasons, we cannot accept items that show signs of wear, damage, or alteration.
No Final Sale Items
We do not offer final sale items. All skirts purchased from Drezzor are eligible for return under this policy.
Free Return Shipping
We provide free return shipping for all eligible returns. Once your return request is approved, you will receive a prepaid return shipping label at no cost.
No Restocking Fees
We do not charge any restocking fees. You will receive a full refund for eligible returned items.
Refund Process
- Once your returned item is received and inspected, we will notify you of the approval status.
- If approved, your refund will be issued to your original payment method.
- Please allow 5–10 business days for the refund to appear, depending on your payment provider.
Exchanges
If you wish to exchange a skirt for a different size or style, please contact our support team. Exchanges are subject to product availability.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. We will resolve the issue promptly at no additional cost to you.
How to Initiate a Return
To start a return, please contact us with your order details:
Email: Contact@drezzor.com
Phone: +1 812-820-0336
Our support team will guide you through the return process and provide your prepaid return label.
Contact Information
Store Name: Drezzor
Website: https://drezzor.shop
Business Address: 61 Hillman St, Springfield, MA 01103, United States